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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,646 reviews
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MATTHEW V.'s profile image
MATTHEW V. 
on Birdeye

3 years ago

It was mainly because of covin that's what pushed the whole process and the length 

SARAH G.'s profile image
SARAH G. 
on Birdeye

3 years ago

The refi process was fast and easy. We closed weeks sooner than I thought we would! 

KAREN V.'s profile image
KAREN V. 
on Birdeye

3 years ago

The whole process was very smooth. 

Matthew M.'s profile image
Matthew M. 
on Birdeye

3 years ago

Painless experience. 

Kareem H.'s profile image
Kareem H. 
on Birdeye

3 years ago

It’s to complicated to speak to someone for help. Still haven’t received wire funds now 3 weeks later 

JANE B.'s profile image
JANE B. 
on Birdeye

3 years ago

Nice, smooth and easy process. 

JEFFREY G.'s profile image
JEFFREY G. 
on Birdeye

3 years ago

I am very appreciative of the Penny Mac team in getting our loan completed! Very good experience! 

Ritche C.'s profile image
Ritche C. 
on Birdeye

3 years ago

Xavier --- the administrator who assisted me was extremely professional and competent. If I had a position available at my company, I would most certainly hire him away from you. You are very lucky to have someone of his caliber. So why? The closing company you choose, did not show up at the agreed upon time. Your people "Xavier" apologized for everyone; but it was nothing he could have done. Recommend you vet your closing companies a bit more closely. Xavier made all the difference. 

John Y.'s profile image
John Y. 
on Birdeye

3 years ago

Very simple process and completed in half the time estimated! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,646 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.