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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Fast efficient great team of people.
N/a
It was probably the best experience we have ever had dealing with a bank or lender dealing with a large amount. Everyone involved were excellent. Thanks for the great work.
Thank you so much for a job well done, you guys are the best.
From start to finish, very quick, precise and professional. A very enjoyable and friendly experience.
The underwriter communication is poor lack of communication
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.
I appreciated Kelvey proactively reaching out to me and providing weekly updates. That was helpful to be able to understand where we were in the process and next steps. The only part of the process I found frustrating was that when I needed to return his call, which was often due to my work requirements, I was forced to call a 1-844 number and go through teleprompt options and wait on hold. It would be better customer service to have a direct extension to your loan processing team.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,189 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.