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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Blen Alemu. was one of the nicest and friendliest person the PennyMac has on there staff. She was awesome and well knowledgeable of her job. She basically held our hand the this process which was nice. I wish I had employees like her on my staff. If I can say this, she is a great asset for your company. ***** STARS
PennyMac Team were great! Loan officer John Kimble Jr and Rachel Harris help me through the process of refinancing my home. Rachel Harris always on top, always updating me regarding my refi application. John Kimble who gave me a really good deal. You talk to him and he’ll listen and do actions what you need. He makes sure your getting the best rate ! Got mine 2.25% . Thank you very much Penny Mac Team!!
Other than a couple of repeated requests that were already complied with, the loan officers and others at Pennymac really helped us out with this refinancing. HOWEVER, we were appalled that the notary person (?) who came to our house to have us sign the closing documents DID NOT WEAR A MASK! My wife and I wore a mask, but that only protected him. He wasn't protecting us!
No comments
We have moved many times in the past 38 years and bought 4 homes and refinanced several times. Working with PennyMac was by far the easiest and smoothest from start to finish!
Rob was a great help throughout this process. Anytime I had questions he would promptly return my phone call with answers that I needed.
Every step of this process, from the initial consultation through closing was a great experience. The whole team was upfront, addressed any concerns I had and was very clear about my options to move forward with this process. This was a very successful refinance and I can't say enough about the customer service and expertise the PennyMac Team brought the table.
Generous, kind and professional.
Great experience!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,646 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.