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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick efficient and able to be completed almost entirely remotely
slow turnaround but with employs working from home it is difficult
not posting anything
I was a quick fast and easy process.
My questions were clearly answered by competent people. The process was clearly laid out and transpired accordingly - no surprises.
N/a
I had limited interaction with Incenia but she always kept me well updated on the status of my loan and answered my questions. I really have to rave about my experience with my loan officer Jeffery. Though I only spoke with him during my first call, we spoke for almost 2 hours to get everything set up and make the decision to refinance. He was friendly, personable, knowledgeable and a huge factor in why I decided to refinance. I’ve been very happy with the whole Pennymac team. Thank you!
To whom it may concern: The amount of time from start to finish was doubled! I realize with that said that 2 factors came into play: 1st covid-19 caused people to work from home, and 2nd because of an increase in business PennyMac had to hire many underwriters who were learning on the job! With these 2 factors mentioned I can understand the long closing time but never anticipated it when the refinance process started!
Thanks
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,815 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.