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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Nancy answered all of my questions and went above and beyond to ensure my loan closed quickly.
Business response:
Hi Fred - Your feedback is greatly appreciated. Thank you for the review.
It was quick and easy. Thank you.
Business response:
Hi John - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Sandra was very professional and I could tell she really cared about me and making sure I was taken care of. She is above fantastic
Business response:
Hi Lawrence - Your feedback is greatly appreciated. Thank you for the review.
Based solely on my experience buying with my team I would highly recommend Pennymac to any and everyone! Christina and Sandra went above and beyond every step of the way. However, with the experience I have had trying to sell my home I can?t
Business response:
Hi Savannah - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Truly sad how the Assumptions Department and Loan Department stays lieing, unprofessional, and not helping. Even the to their other departments that tried to reach to them and they lie to them as well. Highly don't recommend using pennymac with their lack of leadership, lieing, unprofessionalism, not helpful, never stick to their own words when they say they will call you back or follow up.
Business response:
Hi Emir - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Ammie Mack and Jimmy Limon were very helpful explaining the process and answering any questions. Happy with my experience.
Business response:
Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Everyone was very proficient and answered all of my questions immediately
Business response:
Hi Kathleen - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I was told I was setup with auto payments. No such luck! Just getting the F’ing runaround!!!
Business response:
Hi Javier - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
it was an amazing experience working with the financial team.. great costumer service.
Business response:
Hi Brindia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,102 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.