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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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JASON K.'s profile image
JASON K. 
2 years ago

Very professional, friendly, and efficient service. It was a pleasure to work with everyone. 

Business response:

Thank you for the support, Jason! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Jody H.'s profile image
Jody H. 
2 years ago

Everything was fine 

Business response:

Hi Jody - Your feedback is greatly appreciated. Thank you for the review. 

Michelle L.'s profile image
Michelle L. 
2 years ago

I have enjoyed working with PennyMac for the past several years and this experience was blissful. Paulette and Caleb did an exceptional job and the process was extremely smooth. 

Business response:

Thank you for the positive review, Michelle! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Thomas M.'s profile image
Thomas M. 
2 years ago

My PennyMac team was knowledgeable, courteous, and professional. Thank you, Tom 

Business response:

Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Anthony M.'s profile image
Anthony M. 
2 years ago

Our loan officer and his assistant were amazing, we had questions the questions were promptly answered. I would highly recommend pennymac to friends and family. 

Business response:

Thank you for the support, Anthony! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Shawn H.'s profile image
Shawn H. 
2 years ago

Service was excellent...MyMAC team was amazing!! Thank you for helping me get into my new home!! 

Business response:

Hi Shawn - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Audy D.'s profile image
Audy D. 
2 years ago

N/A 

Business response:

Hi Audy - Your feedback is greatly appreciated. Thank you for the review. 

Jackie T.'s profile image
Jackie T. 
2 years ago

I would like to thank and praise Stephanie and Faiza for all the hard work and diligence. These Ladies made me feel comfortable throughout the entire process. The communication and prompt follow up calls really eased any anxiety. I’m truly grateful! 

Business response:

Hi Jackie - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

MICHAEL A.'s profile image
MICHAEL A. 
2 years ago

Outstanding staff, who kept me informed and assisted us during the process especially Nancy Olivas. She was extremely helpful. Thank you 

Business response:

Thank you for the positive rating, Michael! We hope you have a wonderful day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.