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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,949 reviews
Select a rating
James S.'s profile image
James S. 
on Birdeye

a year ago

Great service  

Business response:

Thank you for taking the time to share your experience with us, James. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jacqueline C.'s profile image
Jacqueline C. 
on Birdeye

a year ago

Very responsive to all of my questions.  

Business response:

Hi Jacqueline - Your feedback is greatly appreciated. Thank you for the review. 

Giuliana C.'s profile image
Giuliana C. 
on Birdeye

a year ago

Thx so much  

Business response:

Hi Giuliana - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Connie D.'s profile image
Connie D. 
on Birdeye

a year ago

Every thing was positive...every step of the way. Awesome...keep up the great work! 

Business response:

Hi Connie - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Robert C.'s profile image
Robert C. 
on Birdeye

a year ago

Too many documents to sign, especially since we e-signed the same docs as part of the process.  

Business response:

Hi Robert - Your feedback is greatly appreciated. Thank you for the review. 

Amy C.'s profile image
Amy C. 
on Birdeye

a year ago

Everyone I dealt with was very knowledgeable and courteous. I’m pleasantly surprised by how easy and quick the entire process was! 

Business response:

Hi Amy - Your feedback is greatly appreciated. Thank you for the review. 

ROBERT B.'s profile image
ROBERT B. 
on Birdeye

a year ago

all team members at PennyMac were amazing and the whole process was made very simple thanks to their help. 

Business response:

Thank you for the positive review, Robert! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Robert R.'s profile image
Robert R. 
on Birdeye

a year ago

Mr. David Yang, was excellent & Professional, wonderful during the entire process, great support. 

Business response:

Hi Robert - Your feedback is greatly appreciated. Thank you for the review. 

Gordon K.'s profile image
Gordon K. 
on Birdeye

a year ago

Eventually with a whole lot of patience on my end gathering all the paper work to submit per request can drive you crazy.But an on going help from the loan offer was a big help  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,949 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.