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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,655 reviews
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JAMES W.'s profile image
JAMES W. 
4 years ago

I was pleased PennyMac was able to refinance my existing loan with them. After an initial hiccup, they got me to a loan officer that efficiently handled my loan from start to finish. Communication was timely, accurate and brief. 

Teleatha A.'s profile image
Teleatha A. 
4 years ago

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John Jacobs I.'s profile image
John Jacobs I. 
4 years ago

I enjoyed working with Juan. I wish all the companies I work with had someone as good as him. 

Dalton A.'s profile image
Dalton A. 
4 years ago

I was told by someone that within 3 years the refi would pay for itself. That was total BS because my monthly bill only changed by about $ 37.00. $37.00 x 36 (months) = $1,332.00 now you tell me how that totals anywhere near the almost $13,000 that was paid. 

Ronald D.'s profile image
Ronald D. 
4 years ago

edna was good at explainlng every thing. she took her time to answer questions. she made sure i had a clear understanding of everthing. she was the key for me . she had concerns for me 

SAM P.'s profile image
SAM P. 
4 years ago

The system was easy the process could not be more pleasant. I would recommend you to a friend. 

RICHARD G.'s profile image
RICHARD G. 
4 years ago

I was well informed and everything was organized. The experience was peaceful. 

Stephen L.'s profile image
Stephen L. 
4 years ago

Andrew was Avery attentive and responded quickly to all correspondence. Initial contact (sorry forgot his name) when discussing possibility of refinance had excellent customer service skills. 

CLAUDE C.'s profile image
CLAUDE C. 
4 years ago

The penney mac associates were great on this task.. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,655 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.