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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,101 reviews
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JOAQUIN J.'s profile image
JOAQUIN J. 
2 years ago

I appreciate your professionalism and expediency. 

Business response:

Hi Joaquin - Your feedback is greatly appreciated. Thank you for the review. 

Jared M.'s profile image
Jared M. 
2 years ago

John wilbanks does a great job. Communication was quick and efficient.  

Business response:

Hi Jared - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

LOUIS P.'s profile image
LOUIS P. 
2 years ago

The complete process was simple and seamless in putting the information together.  

Business response:

Hi Louis - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Leslie W.'s profile image
Leslie W. 
2 years ago

None 

Business response:

Thank you for taking the time to share your experience with us, Leslie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Anthony J.'s profile image
Anthony J. 
2 years ago

Treated me like family from the beginning with steady updates.. 

Business response:

Hi Anthony - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Mark R.'s profile image
Mark R. 
2 years ago

Letisia went above and beyond every single step of the way for us! She truly is an invaluable asset not only to PennyMac but to the customers she serves. We would definitely work with her again and will recommend her to others!  

Business response:

Thank you for taking the time to share your experience with us, Mark. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

PATRICIA GARCIA G.'s profile image
PATRICIA GARCIA G. 
2 years ago

We were kept well informed of our loan process. All of our questions were answered promptly. Information we received was concise and very clear. Very friendly. 

Business response:

Hi Patricia - Your feedback is greatly appreciated. Thank you for the review. 

Alfred G.'s profile image
Alfred G. 
2 years ago

Everyone was absolutely the best!  

Business response:

Hi Alfred - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kimberly T.'s profile image
Kimberly T. 
2 years ago

From the beginning of the proved to the end, everyone that I spoke to was helpful and knowledgeable. I was extremely happy!  

Business response:

Hi Kimberly - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,101 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.