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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,949 reviews
Select a rating
Valerie M.'s profile image
Valerie M. 
on Birdeye

a year ago

Super smooth and streamined experience! 

Business response:

Hi Valerie - Your feedback is greatly appreciated. Thank you for the review. 

James S.'s profile image
James S. 
on Birdeye

a year ago

The Loan Officer is amazing!  

Business response:

Hi James - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

ALEXANDRA W.'s profile image
ALEXANDRA W. 
on Birdeye

a year ago

Great 

Business response:

Thank you for the positive review, Alexandra! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joseph O.'s profile image
Joseph O. 
on Birdeye

a year ago

I had to deliver the same documents more than once without additional explanation. , The process took too long.  

Ruth O.'s profile image
Ruth O. 
on Birdeye

a year ago

Great 

Business response:

Thank you for taking the time to share your experience with us, Ruth. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

David M.'s profile image
David M. 
on Birdeye

a year ago

LOAN OFFICER Paulette Wiley WAS OUTSTANDING. SHE WAS VERY PATIENT AND ASSISTED IN EVERY WAY POSSIBLE. GOT PROCESSED IN WHAT I CALL RECORD TIME. SHE NEEDS A PAY INCREASE TO KEEP THIS GIRL!  

Business response:

Hi David - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

JESSE A.'s profile image
JESSE A. 
on Birdeye

a year ago

Great 

Business response:

Thank you for taking the time to share your experience with us, Jesse. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Joseph C.'s profile image
Joseph C. 
on Birdeye

a year ago

Eric Haywood is a awesome communicator and very knowledgeable  

Business response:

Hi Joseph - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Robert M.'s profile image
Robert M. 
on Birdeye

a year ago

A very good job. A job Well Done. Keep up the goodWorks. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,949 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.