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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was amazed at how smoothly the process went. Thank you. Shirley
Business response:
Hi Gary - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great customer service
Business response:
Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Anthony Trozera was a class act from the first phone call! He made my wife and I feel important through his consideration and willingness to jump in and help us when we were uncertain how to go about accessing the necessary documents. Just superb.
Business response:
Hi Joseph - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Always very helpful and followed up at every turn.
Business response:
Thank you for taking the time to share your experience with us, Juan. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
You are the most customer friendly business I have experienced in many, many years. Each individual I spoke with was warm, friendly and experienced.
Business response:
Thank you for the positive review, Carolyn! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Had to send duplicate documents a couple times but other then that they were on it
Business response:
Hi Gregory - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I feel the paperwork was still a little bit confusing at first. Overall time was not that bad getting the loan processed and approved.
Business response:
Thank you for taking the time to share your experience with us, Edward. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
It was a great overall experience
Business response:
Thank you for the positive review, Livingston! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone I worked with on my loan was extremely helpful, professional and kind. It is very helpful to have kindness coupled with professionalism when making this big of a decision.
Business response:
Hi Sheri - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,623 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.