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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,622 reviews
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Eric H.'s profile image
Eric H. 
2 years ago

Everyone that I dealt with at Pennymac (Jamie and Josh) were awesome. Super helpful when I didn't understand things and always took the time to explain the process. 

Business response:

Hi Eric - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Carolyn W.'s profile image
Carolyn W. 
2 years ago

We felt the loan process was very easy and Lauren provided the information we needed to proceed with our loan. Thank you 

Business response:

Hi Carolyn - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Joshua M.'s profile image
Joshua M. 
2 years ago

The team is always helpful and communicates effectively to keep the loan on track. Always great to work with PennyMac! 

Business response:

Hi Joshua - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Andrew A.'s profile image
Andrew A. 
2 years ago

Thank you for all the help. I was concerned with using a larger company without a local representative but it was very easy! The team was easy to reach and answered all questions right away. 

Business response:

Thank you for the positive rating, Andrew! We hope you have a wonderful day. 

Edward A.'s profile image
Edward A. 
2 years ago

Andre was great. He explained everything in detail and I really appreciated him and Sandra helping us to get to close early. Appreciated both of them.  

Business response:

Hi Edward - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Clerecia S.'s profile image
Clerecia S. 
2 years ago

I appreciate the professionalism, altruism and quick service. I was kept informed every step of the way. Thank you 

Business response:

Hi Clerecia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Linda A.'s profile image
Linda A. 
2 years ago

I found Ms Yester Gazdjian to be very pleasant, manner-able & she took the extra time to explain the system thoroughly.  

Business response:

Thank you for the positive rating, Linda! We hope you have a wonderful day. 

Julie M.'s profile image
Julie M. 
2 years ago

Aril and Norma were both very attentive and kind. Aril especially was so patient with us as my husband and I were in different locations as we were trying to complete the application.  

Business response:

Thank you for the positive review, Julie! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Paul D.'s profile image
Paul D. 
2 years ago

The team was fantastic and the communication was great. I have only positive comments about the entire experience  

Business response:

Hi Paul - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,622 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.