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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was very simple and done mostly through email which makes it easier when working. That option was very appreciated.
The whole process took a long time Had to keep resending documents
Christina and Barbara were amazing to deal with. Especially Barbara who fought to get me a credit after the closing company couldn't keep the original closing date. And after I signed the closing disclosure that said I wouldn't need to bring anything to close I recieved two differant emails with two differant amounts that were needed to close two days before close.
Very professional staff.
Ease of getting my refinance approval
have used PennyMac before and I am pleased with their service.
The consistency was outstanding. I never had to send an email reference updates because I was contacted on a weekly basis no matter what. Excellent service
Whenever I had questions regarding my loan application I was answered in a timely manner, usually the same day. Everyone I've spoken to were respectful and patient with explaining things I didn't understand. The entire process was actually simpler than I had anticipated. I also closed a lot faster than I thought I would.
Quick and easy.
PENNYMAC has a 4.5 star rating with 48,662 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.