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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,512 reviews
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SARAH P.'s profile image
SARAH P. 
5 years ago

Quick easy and great communication. 

James F.'s profile image
James F. 
5 years ago

Everything went as I was told. No surprises. Jim F 

CONNIE E.'s profile image
CONNIE E. 
5 years ago

This was an easy and straight forward process. Joseph DeMasi and Deion Smith were polite and knowlegable. If I had one complaint, it would be that I have 2.5% interest rate instead of the going 2.25% rate I realize it's only 1/4%.... 

Eleanor T.'s profile image
Eleanor T. 
5 years ago

Experience was quickly done. Notary that came to the house was friendly, efficient and very knowledgeable of the process. 

Nicholas S.'s profile image
Nicholas S. 
5 years ago

There needs to be less hands in the cookie jar. Multiple mistakes were made and always talked to different individuals. They pulled it together at the end and I am grateful for that. But it shouldn’t be so hard to get in touch with someone. 

MARJAN H.'s profile image
MARJAN H. 
5 years ago

Everything went very smooth during my refinance. The system was easy to work with and Nathan Hoffman responded to my questions promptly. I was impressed with how everything seemed easy and efficient. 

Pedro Nin M.'s profile image
Pedro Nin M. 
5 years ago

Michelle was very professional, she explained everything to me in details, and was very comforting and assuring. The process was smooth and professional. 

Ion Ghetie R.'s profile image
Ion Ghetie R. 
5 years ago

Explained everything fully and was always available to answer to questions. Adamant, our loan officer, even responded and worked on our application during the weekend. M’yesha from M.A.R.C. gave great advice prior to closing. 

James S.'s profile image
James S. 
5 years ago

Great job! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,512 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.