PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,665 reviews
Select a rating
James C.'s profile image
James C. 
on Birdeye

3 years ago

Everyone was fast and professional. The entire process was quick and easy. We always knew where we were in the process and what to expect next. 

MICHAEL P.'s profile image
MICHAEL P. 
on Birdeye

3 years ago

Outstanding!!! 

Samuel Stokes J.'s profile image
Samuel Stokes J. 
on Birdeye

3 years ago

Elodia Vargus had a very friendly voice and great customer friendly attitude. Rosario Lopez was very helpful but could improve on tone of voice and patience. 

Scott L.'s profile image
Scott L. 
on Birdeye

3 years ago

Quick, easy, and saved us a ton of money! 

Robert S.'s profile image
Robert S. 
on Birdeye

3 years ago

Issues with closing dates and paper work. 

DARYL W.'s profile image
DARYL W. 
on Birdeye

3 years ago

Considering covid in the process it was a pleasantly pleasing process 

CYNTHIA B.'s profile image
CYNTHIA B. 
on Birdeye

3 years ago

Regina law always call me back in a prompt manner 

MIKE D.'s profile image
MIKE D. 
on Birdeye

3 years ago

Regina was fine. The rest of the system was very slow and I don’t believe Regina was always supported in the way she should have. 3 months for a refi with no appraisal, no tax docs etc is unacceptable. 

ROBERT B.'s profile image
ROBERT B. 
on Birdeye

3 years ago

The refinance process was well explained and all my questions were answered promptly. I received a very competitive rate and I would definitely recommend PennyMac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,665 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.