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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,185 reviews
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Cherain G.'s profile image
Cherain G. 
5 years ago

Owen and Gina were very knowledgeable about the process. They made us aware of time frames , nd let us know what to expect. 

LAVERNE H.'s profile image
LAVERNE H. 
5 years ago

The entire loan process was very professional and courteous. 

Robert F.'s profile image
Robert F. 
5 years ago

Carolyn and Ray tried to help me as best as they could. The underwriting staff did not communicate well and the requirements were ambiguous at best. I was asked, several times, to liquidate a 401k account that was never my plan. I finally was able to get this straightened out 3 days prior to closing, which was very nerve-wracking. In addition, the next business day after my closing, I was informed that the funds had not cleared and I was going to be held accountable for any fees. 

VICKY R.'s profile image
VICKY R. 
5 years ago

Patrick was very professional, informative and kind. We really enjoyed our experience working thru a closing which I believe is a first. Thanks for everything. 

JOHN C.'s profile image
JOHN C. 
5 years ago

Could not ever get emails to go through to Ed or Shay. Phone was difficult to contact them as well. 

Anarquis F.'s profile image
Anarquis F. 
5 years ago

Fast and easy process thanks to my Pennymac team! 

GABRIEL M.'s profile image
GABRIEL M. 
5 years ago

Smooth process, great service. Weekly updates are awesome and you deal with one person through the whole process 

George H.'s profile image
George H. 
5 years ago

Straightforward process without any glitches. 

Jaclayne P.'s profile image
Jaclayne P. 
5 years ago

Good experience overall. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,185 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.