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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It felt like I had a personal representative and I was the top client. Fantastic job! We closed 3 weeks earlier than I expected
Ms. Laura Aslin made the experience quite painless and seamless, She communicated with me on a regular basis and provided timely updates on my application, Well done laura!..
Very easy process and closed quickly.
Great communication over all and a very smooth process
Prompt, professional service; everybody involved seemed eager to please.
The first loan agent called me back within 5 minutes of me leaving a message, he was AWESOME! He spent close to 4 hours on the phone with me thru the whole process. He made sure that he left no stone unturned and he was incredibly well versed in what everything meant and how it was to be properly placed in the application . The next agent, Nathan, was prompt with all communications and even called me back when I had questions about the loan. Wonderful customer service all around!
The process was really quick and easy to communicate with our loan officer. Very satisfied with the whole process from start to finish. Thank you PennyMac.
Carlton Blood made it great. He was easy to communicate with upfront with clear, accurate information.
This process was super straight forward. I don’t recall having any surprises, and most importantly, the process didn’t waste our time in any way, which is great because we are super busy.
PENNYMAC has a 4.4 star rating with 48,800 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.