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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,808 reviews
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Vicfrancis V.'s profile image
Vicfrancis V. 
5 years ago

It was great working the loan officer team I was surprise with the efficiency and processing was quick. Definitely a great experience with them. 

Ernest M.'s profile image
Ernest M. 
5 years ago

I believe that the reason we had such a great experience is all due to Yamila Jaimes our Home Loan Specialist. She clearly explained the entire process to us, all required timelines, everything that was needed of us! When speaking to her on the phone it was like talking to an old friend! We totally appreciated her outstanding customer service! The next time that I have anything to do with PennyMac she will be the first person I call even if that’s not her area..lol! Thank you so much Yamila!! 

Henry M.'s profile image
Henry M. 
5 years ago

1st of all Mr KIRLEIS was courteous and professional.He explained the most important parts and had all the signature lines highlighted.The process well and comfortably. The date and timing was acceptable and didn't take long. The experience was great.l appreciate the time you guys took to make sure all went well Thank you very much Henry M 

CHRISTOPHER M.'s profile image
CHRISTOPHER M. 
5 years ago

All processes were explained clearly and concisely. Everything went according to plan and schedule. Thanks for the great service! 

Thomas Blair I.'s profile image
Thomas Blair I. 
5 years ago

Very clear and easy process. 

SETH H.'s profile image
SETH H. 
5 years ago

Nicholas made my refinancing experience hassle free. I still cant believe how fast and easy the whole process was. I highly recommend to anyone 

ELIZA O.'s profile image
ELIZA O. 
5 years ago

They new call to give you updates. They never called to tell me about when I will get my refund still don't know. Very shady business. 

Nicholas S.'s profile image
Nicholas S. 
5 years ago

There needs to be less hands in the cookie jar. Multiple mistakes were made and always talked to different individuals. They pulled it together at the end and I am grateful for that. But it shouldn’t be so hard to get in touch with someone. 

ROBERT NORTH J.'s profile image
ROBERT NORTH J. 
5 years ago

Great Company 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,808 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.