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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Closing date was earlier than expected. Thanks!
During the process, I worked with several different contacts. Each of them were very helpful, responsive and professional. This was my first time refinancing so I wasn't sure about the process. I stayed with Pennymac because of my experience with my first loan. It's been a great experience.
Better communication, on-time information, and response to emails and/or phone calls.
Johnathan Ryan and Jack L were great! The other team members who reached out to me for things seemed confused about what they were asking or would change something in the portal but not email me to check or send me the requirements. Or they changed the requirements and not tell me.
Fast simple easy and quick
No comment
My experience with penny Mac and closing on my forever home was absolutely wonderful! Closing was on time and I was able to speak with my loan officer any time I called! Rosario Lopez is amazing! I would definitely recommend Penny Mac to family and friends!!! Thank you! Belinda & Abel Rodriguez
took too long...math was wrong...rate was high. not ideal. Hilda was great throughout - just seemed like most of the issues where outside her control
Kyle was great at informing me and getting answers - Thanks Kyle!
PENNYMAC has a 4.4 star rating with 49,182 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.