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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Mr. George Reid did an excellent job in walking me through the process for my home loan refinance. All of my questions were promptly addressed and PennyMac did a great job in making this an easy and stress-free experience. I would also like to thank the notary, Ms. Angela Williams (sp?), who was very prompt for our appointment and was also very well prepared for the signing.
It was a pleasure, painless and fast the way I like for a loan to go.
Thanks for everything! I have no complaints and the PennyMac professionals were very helpful.
The loan officer we worked with was very thorough, exploring all of our options to find the best possible mortgage for us. The process was very simple and easy to complete online.
Everything and everyone was great!
Everything went smooth and not stressful
Excellent service..
Communication was lacking from start to finish. Emails were never returned, phone calls were redirected to an un-named voicemail. After the notary cancelled my closing, I was never notified, and after calling Jason on Friday to ask about this, I received a call from Jason that Monday saying he was glad the closing went well...meanwhile the Notary had just cancelled (again) for Tuesday. Please take notes when talking to customers, and review them before calling those customers back.
Danyell and Sarkis were great! Very responsive and easy to work with.
PENNYMAC has a 4.4 star rating with 49,375 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.