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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was easy to process everything, from uploading docs. and signing everything. We had weekly updates on were the process was at. Very easy to work with.
A very good experience. Available to help when needed
I understand that the mortgage industry is very busy, but our application was close to 60 days active. Then when Gina was reassigned to our case, it all move to completion very quickly. Thanx Gina!
Great experience. PennyMac responded quickly to all my questions and concerns. They were very informative about the whole process and made clear next step as we proceeded'
Thank you for everything !
It would have been helpful to be able to call directly to Jerika. She did always get back in touch with us , just didn’t like going through a central number.
I had to complete the loan process twice back to back due to it not being completed within the time frame. First filed March 13, had to start second one beginning of June. The first loan person was nice and kept me up to date and was responsive. The second time there were multiple times I left a email or voice message and they were never returned. I enjoyed working with Gabriel at the beginning who was quite helpful and personable.
Little hiccup happened with explanation on my wife’s paystubs but the fact that we worked it out very easily over the phone made all the difference. The combination of remote and personal touch made the difference.
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Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,089 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.