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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have been very satisfied with with all aspects of service that I’ve received from PennyMac Loan Svcs LLC. The people, who make this business such a successful one are those like Dion Smith of the M.A.C. Team. Dion’s professional and efficient actions to ensure the refinance of my home loan went smoothly is commendable, and most definitely appreciated! PennyMac Staff excel in the arena of Customer Service!
Loan originator John Kimble was great. Passed on to My’Esha who also did not disappoint. Pleased with my refi.
Deion Smith is a professional in every sense of the word. He is very experienced and knowledgeable. He answered all of our questions and addressed all of our concerns in a timely manner. I highly recommend any Pennymac customer to explore Pennymac refinance options before jumping ship to another mortgage company just because they verbally offer you an incredible rate. Deion values his clients and will work with you every step of the way! My wife and I are blessed to have him in our corner.
Nathan Hoffman is a gem. He and Jason made this the most unbelievably easy experience. The loan process executed according to plan and happened earlier than expected. Nathan was incredibly helpful, supportive and answered my 100 calls and questions. This was the easiest loan experience I have ever had. I wouldn't think about going any where else for a mortgage loan.
we were told we would not be making a september payment. we were never told we needed to do anything to stop our auto pay. we signed all the documents with a notary on the 7th. i was never told we would be paying anything out of pocket by the loan officer until a day or two before we had to write a check. i was originally told it would be $450. when the notary arrived i was told it was $522. APPARENTLY THERE IS NOT ENOUGH SPACE TO TELL YOU ALL THE PROBLEMS I HAVE HAD.
The loan officer was great and set up weekly reminders to check in, even when there wasn’t much of an update. I felt like they were staying on top of it and thoroughly communicating throughout the process.
Whole procedure was quick and easy. Thanks
The loan process was good only because my presser Nick was very helpful and worked hard to get my loan completed.
Great service, great feedback and fast!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,670 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.