PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,084 reviews
Select a rating
ALLAN F.'s profile image
ALLAN F. 
4 years ago

Some issues with not wanting an escrow for taxes and insurance but Juan kept working to get it resolved. 

Shawn R.'s profile image
Shawn R. 
4 years ago

Reasonable experience with no problems. I am not sure what else needs to be said.  

Carl R.'s profile image
Carl R. 
4 years ago

Quick, painless, responsive to requests 

MARY R.'s profile image
MARY R. 
4 years ago

For the most all was very good. The response to my questions (emails) was slow. Alll and all it went well. One suggestion, with people working remotely, their phone numbers when calling clients should reflect they are calling from PennyMac. UNKNOWN calls go unanswered most often at least with me. Thank you. 

ANNETTE N.'s profile image
ANNETTE N. 
4 years ago

We were extremely pleased with our experience through our loan process. Sarah and all the staff were very professional, knowledgeable and kind. We have to say, it was the easiest closing we have ever done. 

RODD T.'s profile image
RODD T. 
4 years ago

Timely updates and communication. Flexibility Ease of document transfer via online portal 

STONEY C.'s profile image
STONEY C. 
4 years ago

No Comment. 

FLORIAN G.'s profile image
FLORIAN G. 
4 years ago

My loan was approved quickly and with little time lost on my part 

John L.'s profile image
John L. 
4 years ago

Great experience and follow through 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,084 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.