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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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Karim A.'s profile image
Karim A. 
4 years ago

The whole transaction was pleasurable and seamless, they delivered what they promised and closed the loan on time. I appreciate and thank all involved in this transaction. 

Raydel K.'s profile image
Raydel K. 
4 years ago

Dealing with to many people, and the process was difficult over a phone! Everybody was very nice and polite! 

Phillip D.'s profile image
Phillip D. 
4 years ago

our refinance and process with PennyMac was clearly explained as to what documents we needed and when. settlement date came surprisingly fast, very pleased. 

MARLON G.'s profile image
MARLON G. 
4 years ago

It just felt highly unorganized from start to finish. 

EDWARD F.'s profile image
EDWARD F. 
4 years ago

Hi, We had extremely helpful loan officers and underwriters that made our refinance experience very efficient and easy. I love your online portal. No paperwork! Keep up the great work! 

BRIAN F.'s profile image
BRIAN F. 
4 years ago

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DEVIN H.'s profile image
DEVIN H. 
4 years ago

They did a good job. 

KENNETH P.'s profile image
KENNETH P. 
4 years ago

Didn't like that after initial contact with loan officer I was thrown in to a maze of portals and help by committe. 

VALERIE V.'s profile image
VALERIE V. 
4 years ago

Faster turn around not almost 6 months, was told had a refund of 2000, when sat to close the actual refund was 243.00, lack of communication. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.