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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,083 reviews
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Melissa H.'s profile image
Melissa H. 
4 years ago

Her response time was fast and she was very friendly and helpful. 

Raydel K.'s profile image
Raydel K. 
4 years ago

Dealing with to many people, and the process was difficult over a phone! Everybody was very nice and polite! 

PATRICK F.'s profile image
PATRICK F. 
4 years ago

What made it a great experience was the updated information on my loan request. 

VALERIE V.'s profile image
VALERIE V. 
4 years ago

Faster turn around not almost 6 months, was told had a refund of 2000, when sat to close the actual refund was 243.00, lack of communication. 

William P.'s profile image
William P. 
4 years ago

It was a painless process from application to closing. Everyone I worked with was great and very communicative. I recommend PennyMac to anyone looking for a mortgage. 

CODY B.'s profile image
CODY B. 
4 years ago

Kali was AMAZING!! She was very efficient with excellent communication throughout the whole process no matter how many questions I asked. She did everything she could to help move us along despite how busy Pennymac is with the popularity of the low rates. I am so happy that our refinance landed with her! 

ALLEN P.'s profile image
ALLEN P. 
4 years ago

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JANEKA F.'s profile image
JANEKA F. 
4 years ago

Everyone on the team was great except Maranda Howard. I had an issue with accessing a document. As soon as I realized their was an issue I emailed Gabriel Mann (he was great as well), he responded quickly and forwarded the email to Maranda Howard. I heard nothing back until the evening before my closing. Then every time I tried to call her the phone would cut off when it was transferred to her. She has poor communication and that almost kept us from closing. 

JOHN T.'s profile image
JOHN T. 
4 years ago

Great group to work with. Very professional. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,083 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.