PENNYMAC

GUY L. 

on Birdeye

5 years ago

It was incredibly easy to work with them and it was a great experience. 

Jacquelyn G. 

on Birdeye

5 years ago

The home refinance process was very efficient, clean and painless. I was well informed from initial inquiry. I refinanced with PennyMac twice now. The first experience was good . . . but it has gotten even better over time. 

Tracy B. 

on Birdeye

5 years ago

My experience with getting my loan approved was efficient and fast! Hassle and stress free! The loan agent was always available and ensured my calls were returned every time I requested assistance. This was an amazing experience and I am grateful I chose PennyMac! Sincere Thanks to all on the PennyMac Loan Services Team! 

KYLE B. 

on Birdeye

5 years ago

Clear communication and time frame 

Robert W. 

on Birdeye

5 years ago

PennyMac, Ruben Luna, and Liem Nguyen were terrific in refinancing my mortgage. Everything went smooth and I got a great interest rate that lowered my monthly payment by $193. In fact, the loan was completed sooner than I first expected. It was a great experience. 

Christopher C. 

on Birdeye

5 years ago

Good experience from start to finish  

SHAWNA-KAY W. 

on Birdeye

5 years ago

The communication when it was time to close could’ve been much better! I was completely lost on my closing date. I had no final closing disclosures nor did I know how much I was expected to bring to closing. I called Penny Mac repeatedly on my closing date and no one could help me. I didn’t know the closing was still on the schedule until my doorbell rang. 

JOSE A. 

on Birdeye

5 years ago

They work with my refinance and gave me the best rate. No stress in the process. I recommend them!!! 

Ayeshia S. 

on Birdeye

5 years ago

This was the worst experience I have ever had. Both Nekita (Kita) Morris and Arthor Tate should no longer work for this company. Little to no communication. My emails were ignored. I was promised 2 months without payments, but only received one month.