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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Amazingly easy process.
I was so pleased with how smooth Carolyn made this process. We have always used a local bank when we have purchased houses. I’m a PennyMac customer for life now. Thank you.
Easy process
Service was fast, communication was effective, a very good experience.
Language barrier, hard to get hold of, had to close twice, answers hard to come by, you owe me $2242.12. Was advised to make 1 September 2020 payment due to Penny Mac mistakes funded 3 days late and was initially charged interest
The representative that I dealt with (BRENT KAPAUN) was very professional, polite, patient, understanding and needless to say... very knowledgeable. It was a great pleasure working with him.
I don’t think this is Nichole’s fault but at least three times I was told that I’d been denied a loan, once based on my credit score, once on the appraisal and again based on loan to value. It took a lot of nagging and contesting on my part to get Penny Max to realize these denials were mistakes. I’m glad I got a cheap loan at the end of the day but Probably would’ve saved a ton of time and hassle getting it somewhere else.
Penny Mac and their team made it very easy to do my refinancing what a great experience!
I felt I was always being put on hold it should never of taken this long Jason was on it he did a good job On returning calls. For waiting so long I should’ve got the 3.25 interest at the beginning that’s the impression that I got so I lost out on three months of the extra benefit. I did put some things on hold halfway through thinking that we were closing I did get some credit thank you Pennymac I’m still sad that I lost out on those couple months of the extra low Interest
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,674 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.