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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,674 reviews
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Clinton A.'s profile image
Clinton A. 
on Birdeye

4 years ago

From start to finish excellent service. 

SANG S.'s profile image
SANG S. 
on Birdeye

4 years ago

initial closing disclosure document was not correcy. I shouldn't have to call to resolve the issue. The document should of been caught with the issue by the mac team first, instead myself calling back trying to resolve it. Loan officer didn't want to return my calls after requesting to go over by phone about the closing disclosure document. 

Jabaria S.'s profile image
Jabaria S. 
on Birdeye

4 years ago

The form request for comparison for veterans was not well explained. The documents misspelled my husband's name. It was rude. 

Alan H.'s profile image
Alan H. 
on Birdeye

4 years ago

everything went smoothly 

ANTHONY S.'s profile image
ANTHONY S. 
on Birdeye

4 years ago

Great and speedy service from start to finish. 

KEN H.'s profile image
KEN H. 
on Birdeye

4 years ago

Tamils was just great and very pleasant to work with. 

Patrick K.'s profile image
Patrick K. 
on Birdeye

4 years ago

My amount at closing change two times before it closed. This was a VA loan , and I have had many VA loans Before and never had to pay to close it. 

Ryan P.'s profile image
Ryan P. 
on Birdeye

4 years ago

Our refinance loan was done FASTER than we expected and we had a direct line of communication from start to finish! Both Deion and Hayden were absolutely amazing and worked hard to keep our business with PennyMac and we will recommend to all of our friends and family to give their loan business here! Honestly you can’t beat the friendly nature, the speed, the accuracy and the amazing customer service! Something that my family was stressed about doing was truly a breeze! 

SUBASH A.'s profile image
SUBASH A. 
on Birdeye

4 years ago

One word.. Awesome. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,674 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.