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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The refinancing process went smoothly for me! It took just about a month from me submitting the application in Mid-July to mid-August closing! Granted an appraisal was not required, which could have taken a bit longer to schedule and complete. Both the loan officer Ryan Tang and a member of the m.a.c. Team, Lori Gibson were very professional and responsive throughout the refinancing process. Lori clearly explained the process and provided weekly status. Due to Covid-19,closed at home with Notary
We have been a customer for over 5 years and went to refinance. They were informative, professional, and very helpful. The whole process was about 1 hour and we were able to close in 2 weeks! I am very pleased with this mortgage company.
The loan officer was professional, courteous and very helpful, then his assistant Kristina entered the picture. She was positioned between me and the loan officer. She contacted me with outdated information, asking for documents and asking questions that had already been discussed and answered. Even after repeated requests by me that she not contact me or be involved with my loan, she continued to be involved adding frustration and unneeded stress to the loan process.
Great team at PennyMac
The consistent and professional communication from the PennyMac team was very appreciated. All members of the team were courteous and very patient with any questions I had while providing clear direct answers. I would definitely recommend PennyMac to my friends and family.
The staff were very knowledgeable and were extremely easy to work with. BEST experience I have ever had buying or refinancing a home.
Good experience
Every thing was done so perfect. Not alot of phone call. I would refer this lender as much as I can Thank you for making this such a Pleasant transaction.
The process was very efficient.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,102 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.