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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process was smooth and everyone I dealt with was very helpful.
Very easy process and closed quickly.
Great communication over all and a very smooth process
Prompt, professional service; everybody involved seemed eager to please.
The first loan agent called me back within 5 minutes of me leaving a message, he was AWESOME! He spent close to 4 hours on the phone with me thru the whole process. He made sure that he left no stone unturned and he was incredibly well versed in what everything meant and how it was to be properly placed in the application . The next agent, Nathan, was prompt with all communications and even called me back when I had questions about the loan. Wonderful customer service all around!
The process was really quick and easy to communicate with our loan officer. Very satisfied with the whole process from start to finish. Thank you PennyMac.
Carlton Blood made it great. He was easy to communicate with upfront with clear, accurate information.
Covid may have hindered process, but working harder to communicate from the start would have changed things 100%.
This process was super straight forward. I don’t recall having any surprises, and most importantly, the process didn’t waste our time in any way, which is great because we are super busy.
PENNYMAC has a 4.5 star rating with 48,674 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.