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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,674 reviews
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DIBA H.'s profile image
DIBA H. 
on Birdeye

4 years ago

Mejia was very professional and patient. Enjoyed working with him. Previously, someone did not process my loan and had to restart the process! Uy when mejia Was assigned to my account, he exhibited nothing but professionalism and patience with me. Greatly appreciated it! 

CAITLIN F.'s profile image
CAITLIN F. 
on Birdeye

4 years ago

Everyone on the PennyMac team was excellent! Everyone was so thorough, and guided me through the entire process so I knew what was happening. They did an excellent job keeping me informed and helped me with anything I needed along the way. It was such a seamless and pleasant experience! Thank you for helping me get my home! 

JASON W.'s profile image
JASON W. 
on Birdeye

4 years ago

The overall process seemed longer than expected when compared to friends starting the refinancing process at the same time, additionally although the rates were “good” and we went with because our existing loan was currently thru PennyMac thinking it would streamline the process and make easier and faster, in hindsight I probably could have gotten similar results and a lower rate by doing my due diligence and shopping around. I am not unhappy with the overall scenario, it just wasn’t optimal. 

LORAINE M.'s profile image
LORAINE M. 
on Birdeye

4 years ago

Good communication from the Mac team. Thank you 

Lincoln M.'s profile image
Lincoln M. 
on Birdeye

4 years ago

Everything went according to plan and as my loan officer said it would. It was fantastic and I got the rate I wanted and saved money. Thank you 

Kaitlyn G.'s profile image
Kaitlyn G. 
on Birdeye

4 years ago

Good experience with loan team. Quick closing. Great rate. 

NORMAN R.'s profile image
NORMAN R. 
on Birdeye

4 years ago

all your employees were helpful from the first call to the last one at closing from California Florida Georgia could not have been more helpful answers every question I ask I say thanks to all of penny Mac employees 

DANIEL C.'s profile image
DANIEL C. 
on Birdeye

4 years ago

Great experience 

THOMAS S.'s profile image
THOMAS S. 
on Birdeye

4 years ago

Could not be any smoother. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,674 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.