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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Every step of the process was clearly explained. Loan team communicated regularly so we knew where we were in the process. There was a difference in the payment quoted and actual payment on documents day of signing.
The process was very difficult for a while, but Mrs. Sandra Beinveidez was great. In the prequalification process there should be a way to let someone know if they' re debt to income ratio is to high. But again Mrs Sandra and her manager worked well with me. I am really thankful for there compassion and willingness to work hard for someone that they have never met. Thanks for all that they are doing and helping change lives.
Shaitrice was great when she became my loan processor. When dealing with my prior things were always communicated that they were going smoothly even though my closing was pushed back. As soon as Shaitrice became my processor she connected with partners to get my loan finished. She did a great job
The process was quick and easy, best choice to make PennyMac my go to for refinancing my VA Morgage loan. At the very best time. Thanks PennyMac!
Loan refinance process was hassle free and we got a great rate!
Went over 2 weeks with no updates on loan. Hard to contact loan people. I thought they forgot me.
everyone was very nice while they walked me through the process.
NA
The loan documents were completed and the expectation of closing before the August payment was due were excellent. However, when it was taking too long I sent Eddie a message and he responded the next day and apologized to me for the delay because of the volume of loans in process, which wasn’t my problem. I expected to skip two payments and now I’m under duress to find ways to pay bills from the expected extra income. That’s why I’m so disappointed!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,098 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.