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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Erica was very helpful to my wife and I through the process. We had questions and she always got back to us with the info we requested. This was our first time going through the mortgage process strictly on line. Erica's professionalism is what made our experience great through the process. She is a 5 star!
George has done a great job of being on top of my loan processing. He calls once every week to give an update on the status of my loan. I f I leave a voicemail, he promptly calls back to answer my question. He was efficient and well informed.
Smooth and easy process.. staff was awesome
The refinance of my house was performed very quickly. Very efficient and friendly service. Thank you Joya, and the PennyMac team.
Quick and simple process
Friendly and prompt service. I was always updated anytime something changed. Documents were easy to submit and website was user friendly.
I had a wonderful experience and couldn't be happier with all of the results.
Correct information on my closing paperwork, documents needed to close, the correct amount needed to close. Not promising to close on a certain date and the notary no showing twice with a call two minutes before the close is supposed to happen. Needless to say a very long drawn out painful process.
Considering the circumstances of the COVID-19 pandemic, I thought the entire process went reasonably well.
PENNYMAC has a 4.4 star rating with 48,629 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.