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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thank you so much Norma for the continued support during the process.
Great experience!
We always receive great customer service with Pennymac. Denny was friendly, helpful and easy to work with!
I applied online for refinancing and communication through the loan process was most appreciated.
There was little to no communication. I sent emails that went unanswered. Then I received an urgent email indicating no one could get in contact with me and I was at risk of not closing. I’ve been available but didn’t hear from anyone. My only contact with My’Esha was a call to schedule my closing date. If I had to do it over again, I would choose a different company. This was a terrible customer experience.
Joe was very knowledgeable on this particular loan whereas other agents we’ve talked to in the past have been uninformed. He was super helpful and this was our third refi with pm and by far our best experience!👍🏻😎
Everything was quick an concise with knowledgeable and professional people.
do to 19 not all that good with informationon had to play phone tag a lot sone times 1 or2 days
Excellent seamless experience. Keep us informed at e every step . Return phone call and answer questions promptly
PENNYMAC has a 4.4 star rating with 48,086 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.