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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,629 reviews
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LAWRENCE P.'s profile image
LAWRENCE P. 
5 years ago

Erica was very helpful to my wife and I through the process. We had questions and she always got back to us with the info we requested. This was our first time going through the mortgage process strictly on line. Erica's professionalism is what made our experience great through the process. She is a 5 star! 

Mary Rose B.'s profile image
Mary Rose B. 
5 years ago

George has done a great job of being on top of my loan processing. He calls once every week to give an update on the status of my loan. I f I leave a voicemail, he promptly calls back to answer my question. He was efficient and well informed. 

Derrick P.'s profile image
Derrick P. 
5 years ago

Smooth and easy process.. staff was awesome 

EDWARD A.'s profile image
EDWARD A. 
5 years ago

The refinance of my house was performed very quickly. Very efficient and friendly service. Thank you Joya, and the PennyMac team. 

Christy A.'s profile image
Christy A. 
5 years ago

Quick and simple process 

MATTHEW G.'s profile image
MATTHEW G. 
5 years ago

Friendly and prompt service. I was always updated anytime something changed. Documents were easy to submit and website was user friendly. 

JOSEPH D.'s profile image
JOSEPH D. 
5 years ago

I had a wonderful experience and couldn't be happier with all of the results. 

ALLYSA L.'s profile image
ALLYSA L. 
5 years ago

Correct information on my closing paperwork, documents needed to close, the correct amount needed to close. Not promising to close on a certain date and the notary no showing twice with a call two minutes before the close is supposed to happen. Needless to say a very long drawn out painful process. 

Eduardo I.'s profile image
Eduardo I. 
5 years ago

Considering the circumstances of the COVID-19 pandemic, I thought the entire process went reasonably well. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,629 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.