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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you for clarifying any issues at the end.
Everything was smooth and easy. Answered all my questions and provided great customer service! Thank you!
Everything was done in a timely manner. Thank you.
My loan officer changed during this process and information that I was provided at the beginning did not hold true throughout the process. Though Ms. Wiley was attentive, I was so very disappointment with misinformation, no-show morning of original closing, miscommunication about dual closing, inaccurate loan documents, and inconsistency in explanation about escrow account
My closing process began on June 6th and I didn’t close until August 26th. However, Kami was helpful towards the end when she took over my loan. Also, my closing amounts varied until my closing dates. I ended up wiring the money early to title agency and still haven’t received the difference.
This loan took over 2 months to close after initially starting the refinance process. Closing was extremely frustrating as I talked to multiple people with penny Mac and no one could give me the same answer twice. Closing were scheduled at my house and no one showed up or called. My title company had to fight tooth and nail just to get a response for my loan. Waste of time refinancing with this company.
My experience with Pennymac loan services was very positive, everything was clear no hidden costs no hassle. I would definitely recommend.
Gear experience
Easy process
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,689 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.