PENNYMAC

Lakeyia B. 

on Birdeye

5 years ago

The process was very smooth and easy to understand. Great work! 

Claudia M. 

on Birdeye

5 years ago

Patrick was very easy to work with and was available to answer my questions and wait on the phone to confirm the documents needed from me did in fact show up on the portal. 

Byron M. 

on Birdeye

5 years ago

The loan process was easy to navigate and understand. If I had any questions I would call or email, Deion would get back to me right away every time. The rate PennyMac gave me was great! I would recommend them for all your home loan needs. 

THOMAS P. 

on Birdeye

5 years ago

none 

Mary S. 

on Birdeye

5 years ago

I was pleased with the communication process and quick response to emails and phone calls. Thank you for your professionalism and guidance when I had specific needs and questions. 

Louis M. 

on Birdeye

5 years ago

The team did the best job they could given 2020 circumstances and were attentive to my questions needs and concerns. 

TODD G. 

on Birdeye

5 years ago

Quicker process, but I understand the climate we're in currently so it was expected.  

ROBERT LANDIS J. 

on Birdeye

5 years ago

Overall the loan experience went well, except as we went to closing. The closing documents were different than what we expected and what we were told they would be. We were told that we would not need to bring any funds to the table. When we went to closing, we not only had funds to pay, but it was more than an earlier estimate. Nothing worse than getting surprised at closing. At the same time, the people we worked with were very friendly and professional. They addressed all our concerns. 

JOHN S. 

on Birdeye

5 years ago

The refinance experience was overall clear and simple. Thank you.