PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,086 reviews
Select a rating
JEFFREY L.'s profile image
JEFFREY L. 
4 years ago

Working first with Royal and then Ceista was great. They were very patient with me, answered all my questions and the time frame for the different stages of the refi process were all explained very well. Great experience with both of them. 

EDGAR Mcallister S.'s profile image
EDGAR Mcallister S. 
4 years ago

Overall professional and a good feeling. I would highly recommend working with Yamila!!! 

ELDON Lewis J.'s profile image
ELDON Lewis J. 
4 years ago

It was a very nice experience. 

ELLEN P.'s profile image
ELLEN P. 
4 years ago

Even though it took a while from start to finish, the people on my team were exceptional in the process. All my questions were answered promptly and completely. I would recommend PennyMac USA to anyone in the market for a mortgage or re-mortgage. 

JESSICA P.'s profile image
JESSICA P. 
4 years ago

With the rates so low right now, I know they are busy but we had a great experience and closed with no problems! 

Philips J.'s profile image
Philips J. 
4 years ago

PennyMac more than met my expectations in my streamline refinance. They openly communicated a status of the process periodically without me asking. We did have a slight issue of closing due to the title company not sending documents to the closing official on the day of closing, but the PennyMac loan officer came through and expedited a solution effectively and we were able to still close on the same day. I literally did not have to do much of anything, but sign paperwork online. 

HAROLD Walker S.'s profile image
HAROLD Walker S. 
4 years ago

Thanks 

Jack W.'s profile image
Jack W. 
4 years ago

Thanks 

MICHELLE R.'s profile image
MICHELLE R. 
4 years ago

Best re-fi experience ever! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,086 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.