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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,689 reviews
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Sandra G.'s profile image
Sandra G. 
on Birdeye

4 years ago

Application process went smooth and no hassle. Communication was clear and my loan officer was great! 

Charles H.'s profile image
Charles H. 
on Birdeye

4 years ago

My refinance journey started with my loan rep Jason P. that gave me my quote. I felt like he was very upfront, thorough, and knowledgeable about the entire refinance process. He worked hard to earn my business. Once I agreed to the terms the PennyMac Team walked me through the paperwork I needed. There were slight delays, but only a few days which felt like weeks. However, we made it through the long spells and everything worked out just as promised. Charles H. 

Jerome Allain S.'s profile image
Jerome Allain S. 
on Birdeye

4 years ago

Even though covid 19 had every chance to make things difficult, Pennymac was ready to meet the needs of this customer cheerfully and accurately. God Bless and thanks to all involved. 

Jonathan S.'s profile image
Jonathan S. 
on Birdeye

4 years ago

Ms. Marcia and Mr Abdul were incredibly responsive and helpful. I was able to close in less than three weeks. Could not of had a better experience. Due to Marcia and Abdul, I will highly recommend PennyMac. 

DALE M.'s profile image
DALE M. 
on Birdeye

4 years ago

Thank You 

Dennis H.'s profile image
Dennis H. 
on Birdeye

4 years ago

Communication was awful. The company knew we wanted and were prepared for early closing, but seemed to purposely string us along for weeks. We felt like we were guiding the company instead of them assuming their proper role. 

ISAAC C.'s profile image
ISAAC C. 
on Birdeye

4 years ago

Everything went fairly smooth. It was ok as closings go. 

MICHAEL C.'s profile image
MICHAEL C. 
on Birdeye

4 years ago

We called, about a VA revision and it was done in record time. Thanks. 

Donald H.'s profile image
Donald H. 
on Birdeye

4 years ago

She was kind, considerate, informative, polite and caring. She took the time to explain and answer any questions without making you feel like you were inconveniencing her. She is the type of person more companies need. She made the experience painless. She needs an award for being a good person 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,689 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.