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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
From start to finish, we had a wonderful experience. Great pricing and great loan officers. Juan followed up each week to give us updates on our loan and answered all of our questions promptly.
I was unable to get a response from anyone at Penneymac or a period of more than a week! Poor communication and response time!
Sarah did an amazing job of communicating and keeping us inform of the process. Very pleased with her efforts.
I enjoyed my experience. It was seamless
Jennifer Ovando was the greatest part. She is an expert in her field. She explained everything perfectly to my level of understanding. My problem is with Jeffreys Johnson. He told me several times that I would need no money for closing. I asked him several times would I have to come to the table with money after he told me no and he repeated, no. When closing came, I had to pay over $700. It wasn't fair to lie to me.
My original Mortgage was with Penny Mac. I have always paid my mortgage on time. I thought I would do my refi with my own mortgage co. I did a FHA streamline it was supposed to be quick and easy. Application completed may 5th didn't close till Aug 14th. I thought I wouldn't be charged or if so the fees would be lower. Not true had to bring cash to close. I lost more than I gained in my refi and all Penny Mac cared about was making money off of me. I feel taking advantage of. Will File a compl
My experience was quick and efficient with great communications!!
Excellent service
No
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,081 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.