PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,808 reviews
Select a rating
Ronald H.'s profile image
Ronald H. 
5 years ago

I really want to commend Norma Brambila on her excellent service during our loan process. When I wouldn’t get an answer from the original person that started our loan, Norma would help out and get the person to call or email me the answer to our question. That happened more than once. Norma did a Great Job at keeping us informed that everything was going as scheduled. Thank you PennyMac. 

ANTHONY P.'s profile image
ANTHONY P. 
5 years ago

The team moved quickly and expeditiously to provide service, conduct research, and provide secure documents for this home buyer to refinance. From start to finish it was quicker that I had planned for. 

BILLY Herren I.'s profile image
BILLY Herren I. 
5 years ago

PennyMac made my refinance easy and simple just like I want it. 

CAROLE S.'s profile image
CAROLE S. 
5 years ago

I was contacted by PennyMac to lower my interest rate a few months ago and it wasn't worth going through the process. But they stayed in contact with me and came back to a rate the was worth the change. It was quick and painless. I saved around $100 a month. That $100 will be used to reduce the principal and pay off the loan quicker. Thanks PennyMac. 

WILLIAM F.'s profile image
WILLIAM F. 
5 years ago

Wow! Great and fast service ! 2nd time with PennyMac! 

Allen M.'s profile image
Allen M. 
5 years ago

prompt reply to inquiries. Loan amount changes explained/resolved quickly rapid issue resolution Timely loan process 

Scott B.'s profile image
Scott B. 
5 years ago

. 

GREG S.'s profile image
GREG S. 
5 years ago

Refinance loan was completed promptly and easily., Faster than expected.. 

LAKHVIR S.'s profile image
LAKHVIR S. 
5 years ago

My loan processor was excellent however if she was out of the office I wouldn’t get a call back or get my questions answered my loan officer was extremely difficult to get in contact with. I felt like that once I signed up for the refinance my business wasn’t appreciated or valued.At one point of the process I even contacted a competitive Wells Fargo got approved for a lower rate almost went with them but came back to Penny Mac because I was too close to the closing process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,808 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.