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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,102 reviews
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Leo A.'s profile image
Leo A. 
4 years ago

I happy with PennyMac since day one When we bought our house. 👍 

Charles T.'s profile image
Charles T. 
4 years ago

Quick and easy. Always there when I called. Excellent customer service. 

Timothy F.'s profile image
Timothy F. 
4 years ago

Quickest closing we ever had! 

CHARLES L.'s profile image
CHARLES L. 
4 years ago

Once I got in contact with my loan officer everything went very well and very quickly. Both Ms. Angel Potts and Ms. Paulette Wiley were very professional, courteous and helpful. I've already sent two other friends to PennyMac. 

GENITA C.'s profile image
GENITA C. 
4 years ago

All information requested I was able to upload documents securely. Hilda was available to assist with any of my question and help resolve a closing issue 

MATTHEW V.'s profile image
MATTHEW V. 
4 years ago

Saviz and Liem were great. Even when we had a horrible experience with our notary trying to sign closing documents. 

RALPH Rogers I.'s profile image
RALPH Rogers I. 
4 years ago

The solar panels are leased. I pay a fee based on energy use and if I dont pay they remove the panels. I sent you 20 pages of the contract, then you wanted to know how much my payment was every month. It is a utility bill, based on energy use. 

RONALD G.'s profile image
RONALD G. 
4 years ago

The refinancing process with PennyMac was very pleasant. Our loan specialist, Lauren Aslin was fantastic. A speedier process would have been my only request. 

Michael T.'s profile image
Michael T. 
4 years ago

Lauren stayed in contact with me from start to finish 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,102 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.