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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,082 reviews
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JENSEN D.'s profile image
JENSEN D. 
4 years ago

Awesome team there at PennyMac. They kept me informed on what I needed to submit to keep my loan process quick and easy 

AMIT J.'s profile image
AMIT J. 
4 years ago

Highly rated excellent service provided by Michael Felton. Mike maintained clear communication throughout the process. Jose and Grace were extremely helpful providing their leadership support. As a returning refinance customer, I would strongly recommend Pennymac for all your mortgage needs. Job well done!! 

FEDERICO GUERRERO J.'s profile image
FEDERICO GUERRERO J. 
4 years ago

I was happy with the service that was provided and how easy the process was. 

BENANCIO G.'s profile image
BENANCIO G. 
4 years ago

Everything went smoothly all questions were answered and explained and everyone was nice. 

SHARON D.'s profile image
SHARON D. 
4 years ago

PennyMac Loan Services were great to work with, very pleasant and personable employees that were willing to go the extra mile to work with us. They made the process go as smooth as possible.  

Moises E.'s profile image
Moises E. 
4 years ago

Everything was handled in a timely manner 

MELODY P.'s profile image
MELODY P. 
4 years ago

Everything was really smooth! 

Michael W.'s profile image
Michael W. 
4 years ago

When refinancing a home it is a very stressful time. But with Penny Mac team they made everything run smoothly and we were able to relax. Thank you all for a wonderful experience!! 

MIchelle R.'s profile image
MIchelle R. 
4 years ago

It took longer than was presented to me at the beginning. Different people involved who got details wrong such as my closing costs were supposed to be the amount of my old mortgage payment. I kept getting documents saying it would be at least double that. Also request for estimates and invoices from a contractor were requested which had nothing to do with me. I was simply refinancing. Closing was supposed to be early July. Didn’t happen til August 13th. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,082 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.