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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,691 reviews
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Samantha C.'s profile image
Samantha C. 
on Birdeye

4 years ago

Would recommend, as from start to finish all my questions and concerns were answered thoroughly. 

Lindsay N.'s profile image
Lindsay N. 
on Birdeye

4 years ago

Our refinance was a smooth process with clear communication! Thanks Pennymac! 

Thomas S.'s profile image
Thomas S. 
on Birdeye

4 years ago

My PennyMac Mortgage Team were amazing to work with. Courteous professionals dedicated to the success of their customers. Ronsha who was my assigned specialist stayed in constant communication with me. 

CHRISTOPHER G.'s profile image
CHRISTOPHER G. 
on Birdeye

4 years ago

q 

Gregory A.'s profile image
Gregory A. 
on Birdeye

4 years ago

Great customer service experience. The easiest mortgage refi I have ever experienced. 

ROMAR C.'s profile image
ROMAR C. 
on Birdeye

4 years ago

The service was ridiculous. I will never use PennyMac again. I will tell all my friends don't use PennyMac. They continually ask for my mortgage statement for an address that was a bank. I explained to them I didn't own property at that address and that address was a bank. That I had a mortgage from that bank on my town home which I had already provided the statement to. The time frame was completely unreasonable at took a month and a half to refinance. they already had all my information becaus 

Paula H.'s profile image
Paula H. 
on Birdeye

4 years ago

Great Experience!!! 

NAOMI E.'s profile image
NAOMI E. 
on Birdeye

4 years ago

5 Star 

Karen M.'s profile image
Karen M. 
on Birdeye

4 years ago

Everyone was great. Everyone kept me informed every step of they way and they were all professional and courtesy. It was a great experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,691 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.