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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I would totally recommend to family and friends!
Great job Jacob Rogers. Thanks again.
The lian took a lot longer than I expected but I understand that the recent rate drops and the amount of folks working from home in the US really put a burden on the team. Overall I'm pretty happy and besides the wait, the process was absolutely painless.
Be more clear about how pay off funds are distributed and also give more accurate cash back information
Closing took too long. They did not explain to me in the beginning that getting the 2.75% rate would cost me money for that rate. Basically buying that rate.
Impossible to communicate with any employee for any questions
Jason gave us great service from start to finish!.
Good feedback and guidance.
Jesse was excellent, I wish he had been involved from the start - responsive, communicated at each step, knowledgeable, worked hard to meet our needs. Our overall experience with Penny Mac was disappointing once selected, little relevant communication on status, docs requested multiple times, and very slow to process documents received. We were notified of a required repair last min from appraisal report received 10 days before causing a 2 wk delay. Thanks to Jesse, it didn't delay further!
PENNYMAC has a 4.4 star rating with 48,086 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.