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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Communication between consumer and company were good and all questions answered.
Respond to emails quickly and within 24 hours at the latest; Understand that loan refinancing is not a full time job for the customer so give them status updates actively; work with the customer to understand which closing schedule fits their needs instead of pushing and rescheduling without giving them appropriate time to discuss with their spouse/partners; be polite and not irritated when customer asks questions;
Awesome experience! Great people to work with
Was a great experience. Jamie and the team did an exceptional job!!
Corey Halterman and Jamie Wright made our loan process very easy. They were very clear in their communication with us. They were easy to get a hold of and eager to answer questions. We were very pleased with the ease of the process.
Great follow up on all fronts!
I tried refinancing with rocket mortgage originally It was so stressful and it took 2 months to not even get to closing. You guys did it in 3 weeks with no stress!! Everyone was absolutely awesome
From the beginning of the process to the final days of closing, everything was handled quickly. The only issue was that the phone number(s) for the agents working on my refinance were listed s "potential spam" on my cell phone! This made it uneasy at first, but I saved the numbers under PennyMac and with the agent's name - problem solved.
Wonderful to work with.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,082 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.