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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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Very happy with my experience.
The step by step roadmap was helpful to see and the links to the explanations for each step were also very helpful.
The entire process was exceptionally detailed, we were kept informed every step of the way. Communication with Dannell was the best. We have never been more pleased with a mortgage company. We have already communicated to friends and neighbors how great PennyMac has been since we have been with them.
Everything was explained very well and closing was as easy as a few signatures and dates.
Sometimes it was difficult to get connected to someone. When i call, it will just keep on ringing at the other end. Or when someone called me or returned my call, i picked up the phone but got disconnected right away. The other end didn’t bother to call me back again. Submitting/signing documents on my portal was confusing. Wasn’t sure if I needed to submit documents on my portal because i had no idea or didn’t get an explanation what are those documents.
The loan process was quick and easy. Blen Alemu was extremely helpful and seemed like a friend who had all the answers during the loan process. I would recommend her and PennyMac as a whole to anyone looking for a mortgage or refinance. Thank you.
From Doug to Danyell, working with PM was terrific. Thankyou
Good theam
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,371 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.