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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The refinance process was smooth and easy. We even closed ahead of schedule!
From start to finish everything went so smooth! Molly was amazing keeping us informed on what was going on, I will recommend PennyMac to all my friends and family!
Easy process and online communication great. Representatives very friendly and answered questions in a timely manner.
Great!
Our closing documents were not accurate and had to be redone , at times it was difficult to get ahold or a loan agent to receive an update or information about the process .
Saviz, Raveena and the rest of the team were great.
Quick and painless
The communication was always clear and fast.
Though Blem provide excellant customer service to me,I strongly feel the Pennymac Appraisal team dropped the ball on communication with the Appraisal company, on expediting the amended appraisal. Even though I was informed by the Appraisal company that the amended appraisal was sent to Pennymac, it was never provided, so I opted to go with the original appraisal to expedite closing. Thank you Blen for assisting us through this stressful process.
PENNYMAC has a 4.4 star rating with 49,178 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.