PENNYMAC

Steven B. 

on Birdeye

5 years ago

this loan went much quicker than I expected. 

RONALD M. 

on Birdeye

5 years ago

Hilda was very patient, answering many phone calls. She never once gave me the impression that she felt my questions were silly or unimportant. 

Rick W. 

on Birdeye

5 years ago

My questions were answered promptly, and the whole process from start to finish went smoothly. 

Jameika G. 

on Birdeye

5 years ago

Antonio Torres was awesome! He communicated effectively with me the entire time during my refinance. He was easy to talk to and just an overall nice guy. I would highly recommend Pennymac and Antonio Torres as your representative. 

KATIE C. 

on Birdeye

5 years ago

I really appreciated the information I received while submitting the application. I thought that process was very smooth and easy and I felt that I was given all of the important information. After the application was submitted, I received less information and the communication was not as thorough/clear or friendly. That being said, the overall process was smooth and was completed as-expected, so I was pleased with the end result! 

Trenton J. 

on Birdeye

5 years ago

PennyMac did a great job with our refinance. They communicated well through email and phone call, keeping us up to date throughout the whole process. Michael was easy to talk to and accessible by email and phone for all of our questions. Thanks for a painless closing! 

LaMar B. 

on Birdeye

5 years ago

Everyone involved in our process was great. The refi process was quick and easy. They kept up up-to-date every step of the way and we’re very responsive to any questions we had. Based on our experience And the offices handling our refinance, I would definitely recommend to others. 

Lisa W. 

on Birdeye

5 years ago

It was great. 

Di Anne E. 

on Birdeye

5 years ago

Excellent overall experience with great customer service!