This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
It was incredibly easy to work with them and it was a great experience.
The home refinance process was very efficient, clean and painless. I was well informed from initial inquiry. I refinanced with PennyMac twice now. The first experience was good . . . but it has gotten even better over time.
My experience with getting my loan approved was efficient and fast! Hassle and stress free! The loan agent was always available and ensured my calls were returned every time I requested assistance. This was an amazing experience and I am grateful I chose PennyMac! Sincere Thanks to all on the PennyMac Loan Services Team!
Clear communication and time frame
PennyMac, Ruben Luna, and Liem Nguyen were terrific in refinancing my mortgage. Everything went smooth and I got a great interest rate that lowered my monthly payment by $193. In fact, the loan was completed sooner than I first expected. It was a great experience.
The representative stepped in and addressed all of my concerns .
Excellent and timely responses. Always made sure we knew what was going on.
When calling for more clarity, hard to communicate with someone......and changes made, lack of of a live person
Refinance Loan closing took longer than actually buying the house. I had to follow up with loan rep. ZERO questions have been answered. Cash due at signing didn't match my documents, received an email at 2am the morning of closing from the rep stating the amount due at closing, which was unexpected. The closing rep came to closing with another amount all together. No record of payment. Called into find out about my property tax payment, with no answer. ...ran out of room. Have more to type!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,691 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.