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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,699 reviews
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Steven B.'s profile image
Steven B. 
on Birdeye

4 years ago

this loan went much quicker than I expected. 

KEVIN B.'s profile image
KEVIN B. 
on Birdeye

4 years ago

It was a really great experience working with the pennymac, i am really impressed. 

Steven P.'s profile image
Steven P. 
on Birdeye

4 years ago

My packet was dropped twice. l also has an issue with a 3rd party that Pennymac couldn’t bypass even with proof of payment, which drawn out the approval process. 

JOELLE B.'s profile image
JOELLE B. 
on Birdeye

4 years ago

it was a great experience. The team explained the processes to me in a simple way so i could understand. 

RICHARD W.'s profile image
RICHARD W. 
on Birdeye

4 years ago

My questions were answered promptly, and the whole process from start to finish went smoothly. 

Jameika G.'s profile image
Jameika G. 
on Birdeye

4 years ago

Antonio Torres was awesome! He communicated effectively with me the entire time during my refinance. He was easy to talk to and just an overall nice guy. I would highly recommend Pennymac and Antonio Torres as your representative. 

LaMar B.'s profile image
LaMar B. 
on Birdeye

4 years ago

Everyone involved in our process was great. The refi process was quick and easy. They kept up up-to-date every step of the way and we’re very responsive to any questions we had. Based on our experience And the offices handling our refinance, I would definitely recommend to others. 

HALSTED K.'s profile image
HALSTED K. 
on Birdeye

4 years ago

Easy and convenient process! 

Di Anne E.'s profile image
Di Anne E. 
on Birdeye

4 years ago

Excellent overall experience with great customer service! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,699 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.