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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,798 reviews
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Zackery A.'s profile image
Zackery A. 
5 years ago

No 

JAMES Montague J.'s profile image
JAMES Montague J. 
5 years ago

Clear. Concise. Professional. Even when delays happened they communicated they why and worked to avoid extra fees and finances. 

Joe H.'s profile image
Joe H. 
5 years ago

We missed the original closing date. I had to escalate several time during the processing period. We did not get an accurate closing statement with cash to close till day of 

ABHAY K.'s profile image
ABHAY K. 
5 years ago

The process was quick and easy. 

Blaec T.'s profile image
Blaec T. 
5 years ago

My loan estimate was grossly incorrect. Closing costs were almost $3k higher than the estimate. And closing took almost 2 months. 

MELVIN S.'s profile image
MELVIN S. 
5 years ago

Everything was great very pleased.. 

Jean C.'s profile image
Jean C. 
5 years ago

From the start of my loan process all the way up to the end at closing, I was well assisted and given the proper information in order to get the loan approved and closed. Great team to PennyMac and I will continue doing business with them 

Brandon W.'s profile image
Brandon W. 
5 years ago

Took to long and the closing price kept changing. 

DONNA F.'s profile image
DONNA F. 
5 years ago

Had to deal with the manager to get results. Request for documentation four times. Took almost two months to close. Very disappointing service with the business who already held my mortgage. Have to call Monday because I received a request for payment of old amount prior to refinance and due Sep instead of October. Need to get something right. The closing cost was alot more than originally discussed. Donna Fonseca 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,798 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.