This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I like how patience and knowledgeable Nick and kay where, They took their time answer my multiple questions, and make sure i was confident and understanding the process i was doing. They are really on top of things and always having checking point to ensure if you have any doubt or question, they be available for you 100% satisfied, would do business with them again
There were document requests duplicated. Also some requests came in different periods, and sounded like could have been requested all together. The communication with Michael was okay, although there were some questions asked that did not have clear answers.
Great experience
Overall, I had a great experience from start to finish!
process move quickly. I received email to keep me in the loop.
Great
Maxwell Mitchell did an amazing job!
My experience started off great with my initial loan estimate from Owen E. Owen was friendly and answered all my questions as he gathered information. I was given step-by-step instructions and the loan process was laid out at the beginning to help me set my own expectations. All expectations and timelines were met! I am very satisfied with my home mortgage refinance experience at PennyMac.
Closing too way to long, over a month. Also, phone calls need to be returned sooner
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,087 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.