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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,084 reviews
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BRADY R.'s profile image
BRADY R. 
4 years ago

Raveena Taylor was my entire experience. She was an incredible representative of the PennyMac organization. Despite the title company not sending a notary on my proposed closing date, and then sending a notary at 9:00 pm on a Friday for the rescheduled closing date, Raveena reinstated my faith in PennyMac as an originator. After the first incident, Raveena immediately picked up the phone and discussed next steps. She is someone that PennyMac needs to keep. 

Tiffany K.'s profile image
Tiffany K. 
4 years ago

Communications were quick and pleasant. Follow ups were consistent. 

SOLANGE G.'s profile image
SOLANGE G. 
4 years ago

There were document requests duplicated. Also some requests came in different periods, and sounded like could have been requested all together. The communication with Michael was okay, although there were some questions asked that did not have clear answers. 

STEPHANIE W.'s profile image
STEPHANIE W. 
4 years ago

All of my questions were answered promptly. Everything was explained clearly. The closing went off without a hitch. The follow up response was quick as well. A smooth process overall. Thank you! 

KEVIN W.'s profile image
KEVIN W. 
4 years ago

Great experience 

Cameron B.'s profile image
Cameron B. 
4 years ago

Overall, I had a great experience from start to finish! 

Martha S.'s profile image
Martha S. 
4 years ago

process move quickly. I received email to keep me in the loop. 

Kenneth G.'s profile image
Kenneth G. 
4 years ago

Great 

Jennifer S.'s profile image
Jennifer S. 
4 years ago

My experience started off great with my initial loan estimate from Owen E. Owen was friendly and answered all my questions as he gathered information. I was given step-by-step instructions and the loan process was laid out at the beginning to help me set my own expectations. All expectations and timelines were met! I am very satisfied with my home mortgage refinance experience at PennyMac. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,084 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.