PENNYMAC

JONATHAN W. 

on Birdeye

5 years ago

It was a quick and easy process. 

James W. 

on Birdeye

5 years ago

The application process and initial approval process was absolutely great. As we got closer to closing starting with the closing disclosure documents there were some snags and delays in responses and some last minute information requests that should have been on the front end of the overall process. In the end everything worked out and we closed on time but I was unsure up until the day of closing that it would happen due to lack of proactive communication. 

JUDY H. 

on Birdeye

5 years ago

Very pleased with the ease of refinancing! The professional and courteous service given to us! Thank you for making this process a quick and painless procedure! 

David G. 

on Birdeye

5 years ago

Loan moved quickly didn't need to wait for expensive appraisal and unnecessary appraisal. Document signing on time. No surprises along the way. 

Gary C. 

on Birdeye

5 years ago

Everything went smoothly. I did need clarification on a few things and they were answered in a timely fashion. Overall a nice experience. 

Kedar K. 

on Birdeye

5 years ago

Clear communication, accomplishment within the expected deadline. 

JOCELYN D. 

on Birdeye

5 years ago

Very good, very easy process. The team we worked with were kind and professional. 

DAVID H. 

on Birdeye

5 years ago

I had a loan with PennyMac and turned right to them for refinancing instead of shopping around. From start to finish the process was seem less and I was kept informed as to what to expect and what was needed from me. Quite amazing given the pandemic. I am very pleased and satisfied with the service and product. 

Donna W. 

on Birdeye

5 years ago

Process was easy and my loan officer was very informative