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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,768 reviews
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PAUL PRITTS J.'s profile image
PAUL PRITTS J. 
on Birdeye

4 years ago

All involved were professional and curious. 

MICHAEL T.'s profile image
MICHAEL T. 
on Birdeye

4 years ago

Easy process, good people 

LEOPOLD R.'s profile image
LEOPOLD R. 
on Birdeye

4 years ago

No additional comments 

Zackery A.'s profile image
Zackery A. 
on Birdeye

4 years ago

No 

JAMES Montague J.'s profile image
JAMES Montague J. 
on Birdeye

4 years ago

Clear. Concise. Professional. Even when delays happened they communicated they why and worked to avoid extra fees and finances. 

Joe H.'s profile image
Joe H. 
on Birdeye

4 years ago

We missed the original closing date. I had to escalate several time during the processing period. We did not get an accurate closing statement with cash to close till day of 

Nicholas S.'s profile image
Nicholas S. 
on Birdeye

4 years ago

Great experience with PennyMac. We held a current mortgage and decided to refinance with them also. Smooth process the entire way. 5/5 ☆☆☆☆☆ Highly recommend. Thank you PennyMac! 

Jean C.'s profile image
Jean C. 
on Birdeye

4 years ago

From the start of my loan process all the way up to the end at closing, I was well assisted and given the proper information in order to get the loan approved and closed. Great team to PennyMac and I will continue doing business with them 

DONNA F.'s profile image
DONNA F. 
on Birdeye

4 years ago

Had to deal with the manager to get results. Request for documentation four times. Took almost two months to close. Very disappointing service with the business who already held my mortgage. Have to call Monday because I received a request for payment of old amount prior to refinance and due Sep instead of October. Need to get something right. The closing cost was alot more than originally discussed. Donna Fonseca 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,768 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.