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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My Team was fast and efficient. Also very polite and helpful.
Jennifer was great!! Prompt, accurate, and professional
Very pleasant experience for my first refinance PennyMac walked me through the whole process and explained anything that I didn't understand. It was great working with my Rep.
I know the staff is stretched thin in this environment, but the entire process was really unsatisfactory. From mis-quotes and errors in the initial rate quote through automated emails repeatedly requesting documents already in the system to a closing that was two hours later than scheduled, this was a bad experience from start to finish.
Hermes Mejia was wonderful to work with. While there were some delays in communications, we understand that refinancing has been very busy due to low interest rates and we were patient. He returned a call to us on a Sunday to schedule closing and we truly appreciated it. Would highly recommend!
veryyhing was fast and easy
Mrs. Frazier was very patient and took care of everything in a timely manner. I am a very busy person with work, military, school and family requirements. She was able to get things done even when it was difficult to get in touch with me.
Calling back or atleast emailing back when there were questions raised.
Great experience, a home run....Thanks
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,768 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.