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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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JOHN M.'s profile image
JOHN M. 
4 years ago

The loan officer, Michael Ammari, was very good. He helped get me into the refi, and even went the extra mile to waive the inspection. He was awesome. Molly was good, I had time zone issues with her (we would miss eachother when calling back and forth). But, when the call went through to the rest of the loan processing team, they were most always able to help me. Overall, the process was pretty smooth and it resulted in closed loan nominally on time, so I think that's Great! 

SPENCER T.'s profile image
SPENCER T. 
4 years ago

Good work  

Stephen M.'s profile image
Stephen M. 
4 years ago

no review 

Richard W.'s profile image
Richard W. 
4 years ago

Mr. Mitchell was great to work with. He was always very responsive and always made sure everything was clear and what was needed. He was sure to touch base every week with updates and was quick to notify if anything else was needed. He was very easy to work with. Wish there were more people in the world like Mr. Mitchell. Thank you Mr. Mitchell for all your help and hard work! It was greatly appreciated. You are definitely an AAA+++ ! Sincerely, RW 

HARRY S.'s profile image
HARRY S. 
4 years ago

Too many people were involved. 1 closer would be better. 

EDWARDINA J.'s profile image
EDWARDINA J. 
4 years ago

I've already referred someone to Penny Mac. Thank you for the best and smoothest mortgage process ever. 

LYNN T.'s profile image
LYNN T. 
4 years ago

I like having 1 or 2 people assigned to me. I don't like the team approach. I am addressing Sandra. She helped me greatly. I have all ready referred people to PennyMac. GOOD JOB! 

Joshua W.'s profile image
Joshua W. 
4 years ago

More ownership, better communication, documents should be made aware more the 1-2 days before closing 

KODJOVI Z.'s profile image
KODJOVI Z. 
4 years ago

I had a great experience refinancing my mortgage. It is true it was not within the expected timeframe but it was the title company’s fault I believe. I am happy with the process and the way I was assisted and all my questions were answered as well. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.