PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
Select a rating
LYNDON R.'s profile image
LYNDON R. 
4 years ago

Have the process work together. The credit section did not have info from loan poc, the employment verification person did not respond to call, it seems like team all over the play and no real process. 

Leonard S.'s profile image
Leonard S. 
4 years ago

The process went smoothly. Everything was finalized within MY timeline. The whole process went just the way it was explained.  

Joseph P. M.'s profile image
Joseph P. M. 
4 years ago

I'm so impressed with the whole process! I have never had any other go so fast and easy. I would highly recommend Penny Mac to everyone. I can't thank them enough!  

Amanda C.'s profile image
Amanda C. 
4 years ago

Everything was smooth sailing from the very start of the process. Andrew and the PennyMac team made the experience not as daunting as we expected. 

Abijah Q.'s profile image
Abijah Q. 
4 years ago

From the point of beginning through the closing, Penny Mac personnel were great to work with. The property closed exactly when they said that it would, and the service was exceptional. 

WILLIAM A.'s profile image
WILLIAM A. 
4 years ago

Paulette was great to work with. She is very professional and takes quick, decisive action to resolve issues, answer questions and keep the process on track. 

ANDREW B.'s profile image
ANDREW B. 
4 years ago

Loan process was very easy to navigate and went through from beginning to end in less than 45 days. 

Philip B.'s profile image
Philip B. 
4 years ago

Even though it was extremely busy with people wanting to refiance, I received a call back the same day I left a message. All my preliminary paperwork was filled out that day. From then on, everything went as planned. We didn't even have to leave the house to close, a notary was sent to the house on a date and time of our choice. A special shout out to Hilda Kuklinski, she was always available to answer all of our questions, she even answsered my calls after business hours.  

Vincent D.'s profile image
Vincent D. 
4 years ago

Great experience with our representative, Amie mack. She was a pleasure to work with and lead us through the loan process beautifully. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.