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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,782 reviews
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JENNIFER G.'s profile image
JENNIFER G. 
on Birdeye

4 years ago

Thank you 

BALA K.'s profile image
BALA K. 
on Birdeye

4 years ago

Great rates and great communication. Had great experience overall. Would definitely recommend to anyone. Since Pennymac is direct lender they have more flexibility in terms of loan duration and rates. Pennymac beats any estimate from anyone until closing even after locking the rate which is great. 

JEVAN L.'s profile image
JEVAN L. 
on Birdeye

4 years ago

I totally understand the large volume of loans that are being processed by all refi companies. The major issues I faced were determining the final cost to close numbers. There were three sums floating around during our process and I found it very hard to determine which was final. I did not receive the exact number until the morning of closing so it made it difficult to obtain a cashiers check prior to closing. All other aspects of the refi process were adequate. Thank you. 

CRAIG H.'s profile image
CRAIG H. 
on Birdeye

4 years ago

Everything worked the way I expected. 

Elias G.'s profile image
Elias G. 
on Birdeye

4 years ago

The entire experience was super easy, from the the beginning to the end. Aubrey was very helpful and took extra time to search for our best option. He also was very patient because we couldn’t finalized it then and was able to work with us on our time. Regina was very professional and polite, she kept us informed weekly by phone and emails. And made sure if we had any concerns not hesitate. Pleasure working with PennyMac employees. 

RHONDA F.'s profile image
RHONDA F. 
on Birdeye

4 years ago

My experience with PennyMac was excellent. All communication was very professional. I didn't have to duplicate provided documents, there were updates given as the loan process progressed, & all questions were answered promptly. 

ALICIA H.'s profile image
ALICIA H. 
on Birdeye

4 years ago

i do not like to post 

Stephen C.'s profile image
Stephen C. 
on Birdeye

4 years ago

Nick did a fantastic job 

Luis Rivas A.'s profile image
Luis Rivas A. 
on Birdeye

4 years ago

Good job 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,782 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.