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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I AM PLEASED BECAUSE DURING A VERY CHALLENGING TIME EVERYONE WAS DOING THEIR BEST AND WORKING LONG HOURS TO HELP PEOPLE WITH THEIR LOANS. SPECIAL THANKS TO SAVIZ HATAM WHO WAS VERY RESPONSIVE TO MY CONCERNS, TERESA HENRY WHO WORKED INTO THE NIGHT TO PUSH MY LOAN THROUGH AND GET IT CLOSED, AND ROBERT GILLESPIE WHO HELPED MAKE IT HAPPEN. THANKS TO ALL.
Super helpful and informative.
Rachel was always very polite and accommodating. She answered all our questions and followed through on everything we asked about, especially with the closing. Our refi process was relatively painless because of Rachel's hard work!
Jacob was really awesome and personable. Always called back if I left a message and explained everything well. Super Awesome Dude.
We could not have asked for an easier company to work for our home loan. The closing did not take place as first planned but was not the fault of anyone. We were in a different state than the house we were buying and due to a couple episodes of health issues, we had to remain where we were. This is our second time applying for a home loan with PennyMac, and we will look at them again, when we need another home mortgage. The team that worked with us never asked for duplicate information.
The process was very simple and fast, we closed sooner than expected!
The process was very seamless and was able to close on time
Communications were not prompt earlier. I had to sent multiple emails to get an answer.
Better cooperation, coordination, and communication among staff
PENNYMAC has a 4.5 star rating with 48,783 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.