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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
While I feel being an existing PennyMac customer made the overall application process a bit easier, I got frustrated by the lack of responses to my emailed questions. I'd often have to call to follow-up to make sure the email was received (it was) and get the answer so we could move to the next step. I was pleased with the timeline start to finish.
Loved working with my Pennymac team. From the date I contacted them to match or beat my loan offer from another lender, it only took three weeks to close. Pennymac beat my other offer by $1300.. Love using their app too. It makes keeping up with your mortgage easy.
The process of my loan was quick and easy. The communication with the mac team was great. Thanks you again.
Great and seamless process.
Quick and Efficient.
From start to finish, all procedures were explained and assistance was given to me as needed. Such a significant process felt so easy to me and I am most grateful. Thank you to Liem and all the team members Who made this possible for me.
My Refi was a seamless process. Thank you Emeldo and the PennyMac Team.
My loan officer was great! She was very informative and helpful. However, closing was awful. Unfortunately I was working with Emeldo. He was very unorganized, I would ask him to give me time frames to talk on the phone which he never followed. I got emails from him late at night asking for documents I already have sent. This is by far the worst experience I have ever had.
Little or No communication from my loan officer Tracy Parker. Refi took 2 1/2 months to close. Once Carmelita Villarreal took over it went pretty fast, but that wasn't until 2 months into the process.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,784 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.