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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Special thanks to Elizabeth Bewen and Dominic Cifarelli, excellent customer service, knowledge and professionalism. Loan process was incredibly easy with both. Once again, thank you.
We had a great experience. Excellent communication, timely and accurate.
GREAT EXPERIENCE,THANKS
The communication route was clear from beginning to end. All of my questions were answered and he made himself available. He kept me informed and made sure I understood every process of the application. Thank you for a smooth and seamless transition to a lower interest rate.
Elizabeth could not be reached by phone or email for several days at a time which led to my closing date being delayed. I was given deadlines and had to follow them strictly or threatened with the loan not going through it’s processes in the appropriate amount to time to close when anticipated. Elizabeth did not have to follow these same guidelines and made it clear this loan was not important to her.
It was a fast and easy process from my end, and I feel I saved and received a better deal than what I originally had. Mr. Cruz
All I had to do was make a phone call. Once approved everything was automatic and nothi else was needed from me.
I would like to add that my team worked great with me and during the period of quarantine and isolation due to the Covid19, some were working from home with great success in communicating and answering my question promptly. Thank you all very much!
Sara Olson was fantastic!
PENNYMAC has a 4.4 star rating with 49,224 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.